This JetBlue® airplane is connected by Helix Wireless.

Connected Airplanes

Let’s get your planes connected.

This JetBlue® airplane is connected by Helix Wireless.

JetBlue® case study

Case study overview

When JetBlue® tried to find a solution to connect to the internet wherever they landed, they were stuck. Despite the best efforts of the major MNO’s here in the US, they could not find a financially acceptable, simple to implement solution to connect their FlightLink to a 3G network both domestically as well as abroad.

The problem is not just that it is a 3G network that is gradually being shut down, but that the airline needed the flexibility to connect with no manipulation to over 50 other networks around the world. Also, if the plane was in a fixed location for some time it needed to connect locally and not in a roaming state to get the best rates.

Helix approach

Helix Wireless proposed a simple solution to the complex challenges the airline faced. Helix Wireless Smart SIM™ is a tri-cut sim that fits almost any legacy and current wireless device. Once placed in the device it goes through a new “registration” call every time it initializes a data connection. That call allows it to download to the devices modem the appropriate profile to then connect as a local connection to any network. At least any network that the billing party has an agreement. And since the Smart SIM™ is backed with access to 700 mobile network operators globally there was no problem getting the rates just right.

Case study conclusion

This may sound complex, but for the airline it was as simple as inserting the sim into a FlightLink device and letting it work its magic. Their requirements were met, and their challenges overcome. Helix Wireless though does not stop there, offering a white glove, simple, fee-less solution for all.

Let’s get your planes connected.

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Did you know?

Global coverage

Helix Smart SIM™ connects to 700+ networks globally in 185 countries across all six continents.

Permanent roaming

Helix allows permanent device roaming with no restrictions. You never pay roaming charges when you deploy globally with Helix.

Deploying with Helix

Centralizes your billing in one country and eliminates the need for multiple contracts negotiations with several providers.

Automatic carrier switching

Helix Smart SIM™ searches for and automatically switches to the strongest local carrier network within any country or a region to provide consistent and uninterrupted connection.

SIM management platform

Helix SOLO, our proprietary SIM management platform, enables you to remotely deploy, manage, monitor devices in real time, view billing and pay your invoice securely online.

Strategic partners

Our strategic partners are top ranked in the telecommunication industry in the U.S. and globally. Such as: FloLive, Verizon, AT&T, T-Mobile, US Cellular, Stratix, CSG, CTS Mobility and many more.

Experience matters

Our leaders and majority of the team members are ex-Verizon. They bring over 50 years of combined experience in the industry of telecommunication to Helix Wireless.

Our team values

Solid background in IoT solutions, radio technologies, software and hardware development, network bands, integrated solutions, client success and a superior level of care, dedication and integrity.

We are ready and would love to learn about your deployment project.

If you are ready as well,

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